Nintendo TWLSSBA Video Game Console User Manual


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Support and Troubleshooting
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Support and Troubleshooting
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Nintendo DSi Code of Conduct
ThisNintendoDSiNetworkServiceCodeofConduct(“NintendoDSiCodeofConduct”)outlinestherulesthatyoumust
follow to participate in the Nintendo DSi Service. These rules are designed to keep the Nintendo DSi Service a friendly and
safe environment.
The Nintendo DSi Code of Conduct may be found at http://support.nintendo.com and may be revised and updated by us at
anytime. If you do not have Internet access, please contact Nintendo Customer Service to receive a current version of the
NintendoDSiCodeofConduct,freeofcharge.AllcapitalizedtermsnotdenedinthisNintendoDSiCodeofConductwillhave
the meaning set forth in the Nintendo DSi Services User Agreement.
1.YouruseoftheNintendoDSiServiceissubjecttothisNintendoDSiCodeofConduct,whichprohibitsallharmful,illegalor
otherwise oensive conduct, including, but not limited to the following:
•Misrepresenting,impersonating,abusing,stalking,threateningorharassinganypersonorcompany,including,butnot
limited to other users, Nintendo itself, and/or its employees, moderators, or sta.
•Doinganythingillegal,discriminatory,defamatory,hateful,harassing,abusive,obscene,threatening,physicallydangerous
orotherwiseobjectionable,inNintendo’ssolediscretion,inconnectionwiththeNintendoDSiService.
•Downloading,sharingorplayingunauthorizedsoftware,copiesofgames,musicorimagesontheNintendoDSiSystem.
This activity may be illegal and voids your warranty.
•UsinganunauthorizeddevicewiththeNintendoDSiSystemormakingunauthorizedtechnicalmodicationstoyour
Nintendo DSi System voids your warranty and may be illegal. Nintendo may make technical changes to the Nintendo DSi
System, software and/or Nintendo DSi Service to disable the modication.
•MakingnewversionsofexistingContentorProducts(“derivatives”).
•Tryingtoaccessanotherperson’sNintendoDSiServicewithoutpermissionortryingtoaccessanyofNintendo’scomputers,
hardware or networks used to provide the Nintendo DSi Service.
•Cheatinginagame,unlesssuchcheatshavebeendeliberatelyenabled.
•Hosting,intercepting,emulating,reverseengineeringorredirectingthecommunicationprotocolsusedbyNintendoaspart
of the Nintendo DSi Service, regardless of the method used to do so.
•EngaginginanycommercialactivityusingtheNintendoDSiSystemoranyotheractivitythatdisrupts,diminishesthe
quality of, interferes with the performance of, or impairs the functionality of a Nintendo DSi System, including the Nintendo
DSi Service or networks connected to the Nintendo DSi Service.
•Accessingorattemptingtoaccessanotherperson’sNintendoDSiSystem,including,butnotlimitedtoaperson’sNintendo
DSiShopAccountwithoutpermissionortryingtoaccessanythirdparty’s,including,butnotlimitedtoNintendo’s
computers, hardware or networks.
•Uploading,posting,emailing,transmittingorotherwisemakingavailable:(a)anycontentthatyoudonothavea
legalrighttomakeavailable;(b)anycontentthatinfringesanypatent,trademark,tradesecret,copyrightorother
intellectualpropertyorproprietaryrightsofanyparty;(c)anyunsolicitedorunauthorizedadvertisingorpromotional
materials(e.g.“spam”);(d)informationwhichpersonallyidentiesyouoranythirdparty;or(e)contenttowhichyou
have disguised the origin.
2. Nintendo is not responsible for anything you communicate using the Nintendo DSi System or anything that happens on
the Nintendo DSi Service or as a result of your use of the Nintendo DSi Service; you alone are responsible.
3. Virtual Property. Some games or other content may have certain features that may be traded with other Nintendo DSi
Serviceusers.Forexample,agamemightgiveyoutheabilitytocreateacharacterthatgathersobjects(likeacarorgold
coins)andhascertaincharacteristics(likeaspecialabilityorappearance).Thesefeaturesaresometimescalled“virtual
property.”Nintendo(oritslicensors)ownthisvirtualproperty,andyoumaynotsell,trade,assign,license,orotherwise
convey virtual property for real money or for Points.
4.NintendoreservestherighttoimmediatelyterminateorsuspendyouruseoftheNintendoDSiServicefor,inNintendo’ssole
discretion, any violation of this Nintendo DSi Code of Conduct. Nintendo reserves the right to contact and cooperate with
any law enforcement agencies, government ocials or Internet Service Providers, as Nintendo believes in its sole discretion,
is necessary or appropriate to investigate or resolve possible problems or inquiries, or as otherwise required by law.
SECURITY
We have established reasonable safeguards to secure sensitive and Personal Information collected directly by us in an eort to
ensure the security, integrity and privacy of the Personal Information submitted or collected from your Nintendo DSi. We also have
implemented reasonable security measures in an eort to protect information under our control against loss, misuse or alteration.
Personal Information is stored in rewall-protected servers. Nintendo will notify users of a data breach involving unencrypted
Personal Information by email or by posting a notice on our website. We also work hard to limit access to Personal Information to
those employees performing a legitimate business function. If you contact us concerning your Nintendo DSi Shop account, we will
verify your identity before discussing your account. While we strive to safeguard your sensitive and Personal Information, no data
storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Please note that information collected from and provided by you to other persons or entities may not have the same security
protections as information you submit to us, and you are responsible for protecting the security of any such information. If you install
unauthorizedapplicationsorcontenttoyourNintendoDSi,yoursensitiveorPersonalInformationmaybecollectedorcompromised.
Nintendoisnotresponsibleforanydatacollection,useordisclosureresultingfromtheuseorinstallationofunauthorized
applications or content.
UPDATING YOUR INFORMATION OR OPTING OUT OF INFORMATION COLLECTION
Use of the Nintendo DSi does not require disclosure of Personal Information. If you have provided Personal Information to us, you
can update your preferences or opt-out of further collection as follows. In order to completely opt-out from the collection of any
information about you relating to the Nintendo DSi, both anonymous and Personal, you must disable your Nintendo WFC. If you
havelinkedyourClubNintendoaccounttoyourNintendoDSiShopAccountorotherNintendoDSionlineapplications,(collectively
“Features”),youmustunlinkthoseFeaturesfromyourClubNintendoaccountinordertostopthecollectionofinformationaboutyou.
YoumaydosointheSettingssectionoftheNintendoDSiShop.YoumayupdateanyPersonalInformationyouhavesubmittedto
Nintendo through the Nintendo DSi by going to club.nintendo.com and logging in to your Club Nintendo account.
INTERNATIONAL USERS
Any information you provide or that is collected through the Nintendo DSi may be stored and processed in the United States or any other
country in which we or our aliated companies, vendors or agents maintain facilities. As such, Personal Information may be accessed
by foreign governmental authorities and otherwise in accordance with the laws applicable in the jurisdiction in which it is stored. By
using the Nintendo DSi, you consent to such storage and processing. We abide by the safe harbor framework as set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of data from the European Union. However, this Privacy Policy is
intended to meet the laws and requirements of the United States and those of Canada and Latin America, which may not be the same as
the laws and regulations of your home country. If you are not located in the United States, Canada or Latin America please go back to the
country selection screen and select an appropriate country so that you will be aware of the policies that apply to you.
CONTACT US WITH YOUR PRIVACY QUESTIONS, COMMENTS OR CONCERNS
If you have any questions, complaints or comments regarding this Privacy Policy or our practices, please contact the Nintendo
DSiPrivacyPolicyAdministratorviaemailatprivacypolicy@noa.nintendo.com,byphoneat(888)977-7627,orbyregularmailat
Nintendo, Attn: Online Privacy Policy Administrator, 4820 150th Avenue NE, Redmond, WA 98052. Nintendo is a licensee of the
EntertainmentSoftwareRatingBoard’sPrivacyOnlineProgram.Ifyoubelievethatwehavenotrespondedtoyourinquiryoryour
inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy/contact.jsp, ESRB Attn: Privacy
OnlineProgram,317MadisonAvenue,22ndFloorNewYork,NY10017orprivacyinfo@esrb.org.
DEFINITIONS
“Content” means the software, services, material and other data which we own or have the right to use, distribute or sublicense, and
which we send to, or make available as a download through, the Nintendo DSi System or the Nintendo DSi Service.
“Nintendo Zone” means a hotspot or download station that allows you to access Content, Third-Party Data, and other services.
“Points” means the points that you purchase from us through the Nintendo DSi Shop or through points cards sold or distributed by us or
our retailers and promotional partners and that you may exchange with us for a license to download Content or to purchase Products.
“Products” means any goods other than Content that are made available for purchase from us through the Nintendo DSi Shop.
“Third-PartyData”meansContentorothersoftware,services,material,messages(includingcommercialandnon-commercial
messages),linkstoInternetsites,andotherdataeithercreatedby,orsentto,yourNintendoDSiSystemthroughtheNintendoDSi
Servicebyanynon-Nintendoentityorperson(includingyou).
“NintendoDSiService”meanstheservicewherebywecandistributeContent,messages(includingcommercialandnon-commercial
messages)andotherdatatoyourNintendoDSiSystem,orlinkyoutoanInternetsite,andwherebyyoucansendandreceiveContent,
messages(includingcommercialandnon-commercialmessages),andotherdata,includingThird-PartyData,usingyourNintendoDSi
System. The “Nintendo DSi Service” includes, but is not limited to, the Nintendo DSi Shop and Nintendo Zones.
“Nintendo DSi Shop Account” means an account on your Nintendo DSi System which you set up and use in connection with the Nintendo
DSi Shop.
“NintendoDSiShop”meansouronlineNintendoDSiSystem’sstore,whichoerssuchthingsasPoints,Content,Products,anda
download service, all of which Nintendo directly or indirectly operates.
“NintendoDSiSystem”meansthehandhelddevice(includingimbeddedsoftwareandaccessories)soldandmarketedbyNintendo
under the Nintendo DSi brand, including any succeeding devices and compatible devices.
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