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Wii Remote lights blink, but don’t stay lit (remote
does not sync)
• Review the Sensor Bar setup instructions in this manual to ensure proper placement.
• Make sure batteries are not depleted.
• Try resetting the Wii Remote - remove the batteries, wait one minute, then replace
the batteries. Wait a few seconds, and then try synchronizing the remote again.
• If you are unable to re-sync the remote, try the following procedure:
1. Turn off the power of the Wii console with the POWER Button on the front of
the console.
2. Unplug the power cord from the wall outlet for a few seconds, then plug it back
in again.
3. Turn on the power of the Wii console.
4. When you see the Health and Safety screen, press and hold the SYNCHRO
Button on the console down for 15 seconds. This will clear any sync
information left on the console.
5. Synchronize your Wii Remotes using the procedure on page 24.
Wii Remote or controller accessory buttons stick
Clean sticking buttons using the following procedure:
1. For the Wii Remote, remove batteries and disconnect any accessories before cleaning.
2. Use an unused toothbrush and hot tap water. Do not use boiling water, soap
or detergent.
3. Dip the toothbrush in hot water and shake off excess amount. Lightly scrub
sticking buttons, working the bristles around sides of buttons and into cracks.
4. Dry controller with soft cloth or towel and let air dry for at least 2 hours.
5. Test buttons and repeat procedure if necessary. Do not submerge in, or pour
any type of liquid onto a controller or accessory.
Wii Remote doesn't properly respond to player motion
(erratic hand cursor, can’t swing bat, can’t bowl, etc.)
• Review the Sensor Bar setup instructions in this manual to ensure proper placement.
• Make sure no objects are blocking the signals between the Sensor Bar, the Wii
console, and the Wii Remote.
• Make sure batteries are not depleted.
• Use the Sensor Bar Stand if the Sensor Bar is located below under the TV.
• Check and adjust the Sensor Bar sensitivity if necessary. (See page 52 in the Wii
Operations Manual - Channels and Settings.)
The following conditions can interfere with the operation of the remote:
1. Using the remote too close or too far from the Sensor Bar. The optimal distance
is between 3 and 10 feet.
2. Bright light sources, including sunlight, behind or near the TV, shining towards
the remote or reflecting off the TV screen.
3. Highly reflective surfaces near the sensor bar.
4. Sources of infrared light in the gameplay area such as electric, propane or
kerosene heaters, flames from fireplaces or candles, and stoves or other sources
of heat.
5. Radio frequency interference may cause the Wii Remote to work erratically.
Check for and move or turn off wireless devices such as cordless phones,
wireless computer keyboards or mice or other similar devices.
If you think any of these conditions are affecting the operation of the remote, try
removing or reducing the source of interference.
Troubleshooting
36 37
Troubleshooting
No picture on TV screen
• Make sure you have completed all steps, in the order that they appear, on the Quick
Setup sheet included with your system.
• Make sure that all components of your setup are plugged into power outlets and that
all components are turned ON.
• Make sure that cable connections are correctly installed and that all plugs are securely
plugged into the appropriate connectors.
• Make sure that the INPUT settings are correct for your particular setup. (Review page 18
on Input Select information.)
No sound is heard or sound quality is poor
• Make sure the TV volume is not turned off or muted.
• Make sure that all audio connections are correctly installed and that all plugs are
securely plugged into the appropriate connectors.
• Make sure the Wii AV Cable is plugged into the "input" connectors on the
TV or VCR, not the "output" connectors.
• Make sure that the INPUT settings are correct for your particular setup. (Review
page 18 on Input Select information.)
• The sound in some games doesn't begin until the game begins.
• If you have a mono TV or VCR and have left one of the audio cables unconnected
you may not get all game sounds. Use a "Y" Adapter to get both left and right
sound channels.
• If your TV or VCR has both mono and stereo options, make sure it is set to match
your setup.
• Check the instruction booklet for the game you are playing to see if there are
volume controls or mono/stereo options that can be set from within the game.
The console Power LED does not come on, or goes off
during game play
• Make sure the AC Adapter is plugged into both the wall outlet and the back of
the console.
• If the light is still off, disconnect the AC Adapter plug from the wall outlet, wait 2
minutes and plug it back into the outlet. Turn the console power ON.
System unable to read disc or
game disc will not
operate in console
NOTE: Game Discs will not start automatically. You must start disc games from the Disc
Channel on the Wii Menu screen.
• Make sure the disc is inserted correctly. The label side of the disc must face to the
right if the Wii console is set up vertically, or must face up if the Wii console is set
up horizontally.
• Check to be sure that the Game Disc is clean and in good condition. If dirty, wipe
with a soft cloth, from the center to the outside. Do not wipe with a circular motion.
You can also try using the Wii Lens Cleaning Kit (sold separately) to clean the
internal lens.
• Eject the Game Disc, and turn the power OFF and then ON. Reinsert the disc and try
playing the game again.
• Check that the Game Disc will work on your version of the Wii. This system will only
work with Game Discs made for use in the USA, Canada, Mexico and Latin America.
Game Disc slot does not light blue or lights briefly
This is the normal operation of the Game Disc slot. The slot only lights temporarily
when the system is turned on by a) inserting a Game Disc, b) using the Power
Button on the Wii Remote or c) using the Power Button on the Wii console.
The Game Disc slot will also light temporarily if you receive a message via
WiiConnect24 (this feature must be turned on to receive messages, see page 62 in
the Wii Operations Manual - Channels and Settings for more information).
Troubleshooting (Before seeking assistance, review the following problems and solutions.)
Wii Operations Manual
148Hx210W