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What can I do to solve a problem?
If the headset does not function as expected, try the following steps to resolve the
issue.
1. Find the symptoms of the issue in this manual, and try any corrective actions
listed. [Details]
2. Connect the headset to your computer to charge the battery. [Details]
You may be able to resolve some issues by charging the battery.
3. Press the RESET button of the headset.
4. Initialize the headset.
This operation resets volume setting, etc. and deletes all pairing information.
5. Look up information on the issue on the customer support Web site.
http://www.sony.net/
6. If the approaches listed above fail to resolve the issue, consult your nearest
Sony dealer.
Initializing the headset
1. If the headset is turned on, press and hold the POWER button for about 2
seconds to turn off the headset.
2. Press and hold the POWER button and the button together for about 7
seconds.
The indicator (blue) flashes 4 times, and the headset is reset to the default
setting. All pairing information is deleted.
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