Nintendo UTLSBKA Handheld Game System User Manual

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Support and Troubleshooting

100

Error Message List

If an error occurs, messages like the following may appear on the screen. Follow the directions shown in the

table to resolve the problem.

Error Message Solution

An error occurred. Press and hold

POWER to turn the system o,

then follow the instructions in

the system’s Operations Manual.

The system memory has been

damaged. Please see the

Nintendo DSi XL Operations

Manual for details.

The device in the SD Card slot

cannot be used.

There is not enough free space on

the SD Card.

There are no boxes available in

the system.

Turn the power o for a moment and then turn it back on.

Repeat whatever you did that caused the error to occur. If the

same message still appears, the system must be inspected.

Turn the power o, and contact Nintendo Customer Service.

The system memory is corrupted. Please contact Nintendo

Customer Service.

An SD Card that cannot be used with the Nintendo DSi XL or

something other than an SD Card is inserted in the SD Card slot,

or the system region of the SD Card is corrupted. Please insert

a functional SD Card that can be used with the Nintendo DSi

XL system.

Either erase unnecessary software on the SD Card from the

Data Management screen under System Settings or erase

unnecessary photos or frames from Nintendo DSi Camera.

Otherwise, try using an SD Card that has some free space on it.

There are no boxes available in the Nintendo DSi Menu. Erase

unnecessary software from the Software Management screen

underSystemSettings(seepage65).

Error Code List

IftheInternetsettingsweren’tconguredcorrectlyoriftheconnectiontestfailed,theNintendoDSiXLwill

display and error code. Use the Error Code tables on the next several pages to determine the solution for the

error code received.

For more information on error codes and messages, or if you see error codes or messages that do not

appear on these lists, please visit support.nintendo.com.

NOTE: If you cannot connect due to error codes 052003, 052103, or 052203, the error might be caused by the

security software or rewall on your computer. For details, visit support.nintendo.com.

Error Codes Condition Solution