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In UPS WorldShip
®
, the HAZMAT/DG
Reference list is grayed out
In UPS WorldShip
®
, the HAZMAT/DG
Reference list is blank
Symptom: In UPS WorldShip, in the area called
Package Options, the box for HAZMAT/DG is
grayed out.
Cause: If the database has been setup correctly,
it is mostly likely that WorldShip has been installed
recently and your account is not yet in the
WorldShip system.
Resolution/Workaround: First double-check to
verify that your database has been setup cor-
rectly (see page 21 for further information). If
your database is setup correctly, you will need to
wait at least 48 hours after installing the
WorldShip program before UPS enables the
HAZMAT/DG option.
If you continue to have problems, or need more
information on WorldShip, contact UPS OnLine
WorldShip Help at 1-888-553-1118.
Symptom: In UPS WorldShip, the HAZMAT/DG
Reference list field is blank.
Cause: After completing the form-fill wizard in
MASTERFORM for UPS and printing out your
shipping form, you didn’t save your shipment to
Shipper’s Certification.
Resolution/Workaround: You must first
complete all the information for the UPS approved
shipping paper and print out the form. A prompt
will then ask if you would like to save the
information to the Shipper’s Certification. Say
Yes. Until you do, the HAZMAT/DG Reference
list will be blank.
