Attendance messages
104
Understanding MFP messages
Clean scanner glass During a scanner calibration, the
firmware detected the scanner ADF
or the flatbed (scanner) glass may be
dirty.
Touch Cancel Job if a scan job is processing
when the attendance message appears. This
cancels the job and clears the message.
Touch Scan from Automatic Document Feeder
if the page jam recovery is active. Scanning
resumes from the ADF immediately after the
last successfully scanned page.
Touch Scan from flatbed if page jam recovery is
active. Scanning resumes from the flatbed
immediately after the last successfully scanned
page.
Touch Finish job without further scanning if
page jam recovery is active. The job ends at the
last successfully scanned page, but the job is
not canceled. Successfully scanned pages go
to their destination: copy, fax, e-mail, or FTP.
Touch Restart job if job recovery is active and
the job is restartable. The message clears. A
new scan job containing the same parameters
as the previous job starts.
Close door or insert
cartridge
The MFP detected the upper front
door is open or a toner cartridge is
missing.
• Close the upper front door.
• Install the toner cartridge.
Close finisher side door The MFP detected the finisher side
door is open.
Close the finisher side door to clear the
message.
Close finisher top cover The MFP detected the finisher top
cover is open.
Close the finisher top cover to clear the
message.
Fax Memory Full There is no memory to complete a fax
job. Any attempted fax jobs are
canceled.
Touch Continue to clear the message.
If restarting job,
replace originals that
have not begun to exit
the scanner.
One or more messages that
interrupted a scan job are now
cleared. A situation exists where a
page is not completely scanned, but
not fully exited the ADF.
Replace the original documents in the scanner
to restart the scan job.
Touch Restart job if page level recovery is
active and the job is restartable. The message
clears. A new scan job containing the same
parameters as the previous job starts.
Touch Cancel Job if a scan job is processing
when the attendance message appears. This
cancels the job and clears the message.
Touch Scan from Automatic Document Feeder
if the page jam recovery is active. Scanning
resumes from the ADF immediately after the
last successfully scanned page.
Touch Scan from flatbed if page jam recovery is
active. Scanning resumes from the flatbed
immediately after the last successfully scanned
page.
Touch Finish job without further scanning if
page jam recovery is active. The job ends at the
last successfully scanned page, but the job is
not canceled. Successfully scanned pages go
to their destination: copy, fax, e-mail, or FTP.
Insert staple cartridge The staple cartridge is missing from
the MFP.
Install a staple cartridge to clear the message.
Touch Continue to clear the message and print
without using the staple feature.
Message Meaning Action
