Problem Possible Cause Correction
The outside
surfaces of the
appliance are
hot*.
The heat of the refrigerant circuit is
used to prevent condensate from
forming.
u
This is normal.
The IceMaker
cannot be
switched on.
The appliance and therefore the
IceMaker are not connected.
u
Connect the appliance (see Start-up).
The IceMaker is
not making ice
cubes.
The IceMaker is not switched on.
u
Switch the IceMaker on.
The drawer of the IceMaker is not
properly closed.
u
Close the drawer properly.
The water connection is not open.
u
Open the water connection.
The water supply to the IceMaker
was interrupted.
u
Check the connection to the water supply (see the
Assembly Instructions, Connecting the Water
Supply).
u
Check the pipes and hoses (see the Assembly
Instructions, Connecting the Water Supply).
There is a blocked filter at the end of
the water supply hose or at the
connecting part on the machine.
u
Clean the filters.
The waterline was not bled of all air
during installation
u
Please contact your qualified installation plumber to
ensure the above criteria is met before calling for
service.
The temperature
is not cold
enough.
The door of the appliance is not
closed properly.
u
Close the appliance door.
Insufficient ventilation.
u
Clear ventilation grilles.
The ambient temperature is too high.
u
Solution: (see 1.3)
The appliance was opened too
frequently or for too long.
u
Wait to see whether the required temperature resets
itself by itself. If not, contact the customer service
department (see Maintenance).
Too much fresh food was placed
inside without SuperFrost.
u
Solution: (see 5.7.4)
The temperature is incorrectly set.
u
Set to a colder temperature and check after 24 hours
The appliance is too near to a heat
source (stove, heater etc).
u
Change location of appliance or the heat source.
Display show
two dashes (“-
-”).
The freezer temperature display will
only show temperatures that are
below freezing.
u
When initially starting the appliance it will not be
below freezing. It will take three to five hours
(depending on ambient conditions) for freezing
temperatures to be achieved and thus displayed
numerically.
The freezer temperature has risen
above zero degrees due to a power
failure or power interruption.
u
See also “Power failure” and “
”
The interior light
is not on.
The appliance is not switched on.
u
Switch on the appliance.
Troubleshooting
* Depending on model and options 17
