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Troubleshooting
Additional information
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The @/1 indicator flashes in red and the console does not work.
,Do not use the console until the flashing stops. Placing the console in an
extremely hot location or blocking the console's vents raises the internal
temperature of the console, thereby preventing proper operation.
The console makes noise or shakes.
,Because PlayStation®2 format software titles load at a higher speed than
PlayStation® format software titles, the noise or vibration may be greater.
The DVD does not play.
,Check that the DVD has the correct region code. Also check that the broadcast
signal of the disc is compatible with the console ( page 46).
,The Parental Control feature may be set on the disc. Follow the on-screen
instructions and temporarily raise the level of Parental Control ( page 33).
You forget your password.
,You can clear the password using the following procedure. If you are already
playing a DVD and at the password confirmation screen, eject the inserted disc
before following the procedure.
1 Start a DVD, and then stop playback.
Clear Resume Play ( page 25). Use a DVD without the Parental Control
feature.
2 At the Control Panel, select and then press the button
(page23).
3 Select "Parental Control", and then press the button.
The screen to enter a password is displayed. If the screen to register a
password is displayed, no password had been registered before. In this case,
register a new password.
4 Press the SELECT button.
The screen to clear the password is displayed.
5 Enter the number "7444".
The registered password is cleared, and the screen for registering a password
is displayed. Enter a new password ( page 32).
Some functions are not available.
,Depending on the DVD, some functions may not be available:
• Stop, Search, Slow, Program Play, Shuffle Play or Repeat Play may be
prohibited.
• The audio language cannot be changed on discs that do not have multiple audio
tracks. Also, some DVDs do not allow the audio language to be changed.
• If multilingual subtitles are not recorded on the DVD, you cannot change the
language for the subtitles. It may not be possible to change the subtitle
language or turn the subtitles off.
• If multiple angles are not recorded on the DVD, you cannot change the viewing
angles. Changing the viewing angles may be prohibited.
• You can only select when playing a DVD-RW disc (VR mode).
Check whether a DVD-RW disc (VR mode) is inserted in the console.
Some DVD settings cannot be changed.
,Some settings cannot be changed during playback or Resume Play ( page 29).
Stop playback completely or clear Resume Play ( page 25) before attempting
to adjust the settings.
A connection to the network cannot be established.
,A PlayStation®2 format software title marked as compatible with the network
adaptor (for PlayStation®2) is not being used. Insert a PlayStation®2 format
software title marked as compatible with the network adaptor in the console.
,Check that the network cable is properly connected ( page 44).
,Check that you are using the correct type of network cable ( pages 43, 44).
,Your network cable may be damaged. Try using a different network cable of the
same type.
,Check that the network settings are correct. Refer to the instructions supplied
with the online start-up disc, software in use or information from your broadband
Internet service provider and adjust the settings accordingly.
,Check that the network settings of the network device (router, hub, repeater or
switch) in use are correct. Also check that the device is properly connected to a
power source and that all of the cables are securely connected. Refer to the
instructions supplied with the network device for details.
Network