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18
Troubleshooting
Symptoms
If you experience any of the following problems, read the instructions for the specified
“Check” or “Diagnosis”.
1 No sound ∫ Check
1
2 No picture on the screen. ∫ Check
2
3 The picture and the sound skip. ∫ Check
12
4 The screen and the sound freeze
or the game (or audio CD) stops playing. ∫ Check
13
5 The game (or audio CD) does not start. ∫ Check
6
6 The Analog Controller (DUALSHOCK
R
)
does not work. ∫ Check
14
7 A game (or audio CD) that once worked
perfectly, now no longer does. ∫ Check
17
8 You cannot save game data using
the Memory Card. ∫ Check
18
9 The vibration function of the Analog
Controller (DUALSHOCK
R
) does not work. ∫ Check
14
10 The screen and sound are noisy. ∫ Diagnosis
E
11 The error message appears on the screen. ∫ Diagnosis
F
Checks
1 Is the TV volume set properly?
If not, adjust the volume. Make sure
“mute” is not selected on the TV.
If the problem persists, bCheck 2
2 Is the frequency or input selector of
the TV set correctly?
If not, set it to the correct position.
If the problem persists, bCheck 3
3 Is your PS one® console correctly
connected to a TV (or a VCR) with
the cable?
If not, connect it correctly.
If the problem persists, bCheck 4
4 Is the AC adaptor connected to
your PS one® console and the wall
socket?
Connect the AC adaptor firmly to a wall
socket and to the PS one® console.
If the problem persists, bCheck 5
5 Is the power turned on to both your
PS one® console and the TV?
If not, turn on the PS one® console and the
TV.
If the problem persists, bCheck 6