
52 Diagnostics and Troubleshooting Chapter 4
Using HP Library & Tape Tools to Diagnose Problems
With HP Library & Tape Tools installed on the host server, you can do the
following:
■ Identify all SCSI devices connected to your system.
■ View detailed configuration, identification, inventory, and drive information
for the autoloader.
■ Easily update autoloader and drive firmware.
■ Run advanced diagnostic tests, including connectivity, read/write, media
validation, and testing the functionality of the autoloader.
■ View autoloader and drive error logs.
■ Generate a detailed support file that can be e-mailed or faxed to your
support representative for analysis.
The HP Library & Tape Tools diagnostic provides an intuitive graphical user
interface with integrated context-sensitive help. It can be downloaded free of
charge from http://www.hp.com/support/TapeTools.