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TECHNICAL SUPPORT (U.S. & CANADA)
Help Via the Internet
Up-to-the-minute technical information about Infogrames Interactive products is generally available 24
hours a day, 7 days a week via the Internet at:
http://www.ina-support.com
Through this site you’ll have access to our FAQ (Frequently Asked Questions) documents, our FTP (File
Transfer Protocol) area where you can download patches if needed, our Hints/Cheat Codes if they’re
available, and an E-Mail area where you can get help and ask questions if you do not find your answers
within the FAQ.
Help Via Telephone/Fax or Mail in the United States & Canada
For phone assistance, call Infogrames Interactive Tech Support at (425) 951-7108. Our Interactive
Voice Response and Faxback system is generally available 24/7, providing automated support and
allowing FAQ documents to be faxed to you immediately. Live support is available Monday through Friday,
8:00 AM until 6:00 PM (Pacific Time). Note: We may be closed on major holidays.
Before making your call, we ask that you be at your computer, have the following information available,
and be ready to take notes:
• System Make and Model
• Processor Type
• Operating System, including version number if possible (such as Windows
®
95, Windows
®
Me)
• RAM (Memory)
• Any screen or error messages you’ve encountered (and where)
You may also fax in your Technical Support questions or problems to: (425) 806-0480, or write to the
address featured on page 18.
INFOGRAMES WEB SITES
Infogrames has exciting, full and active web sites dedicated to ensure you get the most out of your new
games. You can visit us at:
http://www.us.infogrames.com
Kids, check with your parent or guardian before visiting any web site.
Visit and you will discover that Infogrames web sites contain such things as:
• Technical Support • Hints and Tips
• Software Upgrades • Demos
• Interviews • Competitions
• Community • And much more
We are constantly updating our web sites so stop by and visit us frequently. With events and new additions
planned, you won’t want to miss out.
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