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Troubleshooting
Upon starting a UMD™, a message recommending an update is
displayed.
, Update the system software ( page 121).
The Memory Stick Duo™ cannot be inserted.
, Set the Memory Stick Duo™ in the proper direction when inserting
( page 34).
The system does not recognize the Memory Stick Duo™.
, If the Memory Stick Duo™ was formatted by a PC, the system may not
recognize it. After copying important data to your PC, re-format the
Memory Stick Duo™ using the system. For details, see "Format Memory
Stick™" ( page 96).
, Check that the Memory Stick Duo™ is properly inserted. Try taking out the
Memory Stick Duo™ and reinserting it.
, Check that the Memory Stick Duo™ connector is clean. If not, the data may
not load properly. Wipe the connector with a cotton swab.
The system can't save or load data.
, Check that there is sufficient free space on the Memory Stick Duo™ to save
data ( page 45).
, There may be a problem with the Memory Stick Duo™. Try using another
Memory Stick Duo™, if available.
The UMD™VIDEO does not operate.
, If the playback conditions have been set by the software developer, the
UMD™VIDEO may not play as described in this manual.
Memory Stick Duo™
Video