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GUARANTEE
Troubleshooting
GUARANTEE
Thank you for buying this Product. The term "Product" means the
PSP® system. This Guarantee does not cover any software whether or
not packaged with the Product. The system software pre-installed on
the PSP® system is licensed to you, not sold, and is for use only as part
of the PSP® system. The terms of such system software licence are at
http//www.scei.co.jp/psp-eula.
Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that
this Product is free from defects in material and workmanship that
result in Product failure during normal usage in accordance with the
terms set out in below and will, for a period of 1 (one) year from the
date of original purchase, repair or (at SCEE's option) replace any
component part of this Product, free of charge, where it is faulty due to
defective materials or workmanship. Replacement will be with a new
or refurbished component or unit, at SCEE's option, which is
guaranteed for the remainder of the original Guarantee Period.
The benefits conferred by this Guarantee are in addition to the statutory
rights and remedies the consumer has in the UK and Eire in respect of
this Product and this Guarantee does not affect such rights and
remedies in any way. The benefits conferred by this Guarantee are also
in addition to other rights and remedies which the consumer has in law
in Australia and New Zealand in respect of this Product, including
rights and remedies available under the Trade Practices Act 1974 and
State and Territory legislation in Australia and the Fair trading Act
1986 in New Zealand and this Guarantee does not affect such rights and
remedies in any way.
This Guarantee is given to you by Sony Computer Entertainment
Europe Ltd of 10 Great Marlborough Street, W1F 7LP, United
Kingdom.
IMPORTANT
GUARANTEE
1. If you need to claim under this Guarantee, please call your local
Customer Service helpline (listed in the PSP® current software
manual) for return instructions and other guidance.
2. This Guarantee is only valid:
i. in the United Kingdom, Eire, Australia and New Zealand; and
ii. when the original sales receipt or invoice or other proof of
purchase (indicating the date of purchase and retailer’s name) is
presented together with the faulty Product (and has not been
altered or defaced since the date of original purchase); and
iii.when the Guarantee seal and the serial number on the Product
have not been damaged, altered or removed.
3. To avoid damage to or loss/erasure of removable data storage media
or peripherals, you must remove these before submitting the Product
for guarantee service.
4. Repair or replacement may involve installation of software or
firmware updates for the Product.
5. You may not claim under this Guarantee when the Product is
damaged as a result of:
i. commercial use, accident, fair wear and tear, negligence, abuse,
or misuse (including, without limitation, failure to use this
Product for its normal purpose and/or in accordance with
instructions on proper use and maintenance, or installation or use
in a manner inconsistent with applicable local technical or safety
standards);
ii. use in conjunction with any unauthorised peripheral (including,
without limitation, game enhancement devices, adaptors and
power supply devices);