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Troubleshooting
Specifications
Problem Solution
No audio • Make sure that the volume is not
turned down or muted.
• Press the ALL MUTE button on the left
side of the headset once to make sure
that the All Mute function is not
activated.
• Make sure that all connections are
connected correction and securely.
• Make sure that the wireless receiver
batteries do not need replacing.
• Make sure that the wireless receiver
and wireless transmitter are paired.
Turn off the wireless receiver and
wireless transmitter, then turn them
back on.
• Press the Reset button. See “Wireless
receiver” on page 7.
Sound interference • Move the wireless transmitter slowly to
find the best transmission position for
your receiver.
• Shorten the distance between your
headphones and the wireless
transmitter. The maximum distance is
up to 30 feet (9.1 meters)
No communication
between the
headphones and
wireless transmitter
• Make sure that the wireless receiver
batteries are installed correctly.
• Make sure that the wireless receiver
batteries do not need replacing.
• Make sure that the wireless receiver
and wireless transmitter are paired.
Turn off the wireless receiver and
wireless transmitter, then turn them
back on.
• Press the Reset button. See “Wireless
receiver” on page 7.
Speakers 40mm neodymium
Frequency response Headphones: 20 Hz to 20,000 Hz
Microphone: 100 Hz to 8,000 Hz
Impedance 32 ohms