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To sign into Lync:
• Complete the required sign-in fields. Your system
administrator will provide you with the correct sign-in
address, domain, user name, and password.
• After completing the required fields, press the SignIn
soft key. If successful, your line will show as
registered.
You can now add Lync contacts and see their presence
status (see Updating Your Microsoft Lync Contacts).
Note: My Sign-In Credentials Don’t Work
If you cannot access your Lync contacts, or you
lock your account, see your system
administrator.
Tip: Using Strong Passwords
Follow your organization’s password policy
when entering a password for your sign-in
credentials. For example, use lowercase and
uppercase characters, numbers, and special
characters. You can use ASCII, Latin, Katakana,
and Cyrillic characters in all passwords on
Polycom phones.
On the SoundPoint IP 321, 331, and 335
phones, you can switch to uppercase by
pressing the Up arrow key and to lowercase by
pressing the Down arrow key.
To sign out of Lync:
• Press the SignOut soft key.
Once you’ve signed out, your line shows as
unregistered, your presence status is offline, and you
will be unable to contact any of your Lync contacts
using your phone.
Note: Call Lists Deleted When You Sign Out
Once you sign out of Microsoft Lync on your
phone, your call lists are deleted.
Updating Your Microsoft Lync Contacts
You can add, delete, monitor, and call contacts on your
Lync contact list.
Note: Deleting Lync Contacts From Your Phone
When you delete a Lync contact from your
phone, you remove the contact from all
instances of your Lync account.
The following figures show the home screen of various
Polycom phones displaying Lync contacts:
• On this SoundPoint IP 335 phone, Tom is a contact. He
is available.
Figure 3: Viewing the Home Screen on SoundPoint IP 335
• On this SoundPoint IP 450 phone, Betty and Michelle
are contacts. They are both away from their phones.
Figure 4: Viewing the Home Screen on SoundPoint IP 450
• On this VVX 500 phone, Marie and Tom are contacts.
Marie may be away from her phones and Tom is
available. (Don, George, and Lauren are
Favorites/Speed dials.)
Figure 5: Viewing the Home Screen on VVX 500
Tip: Lync Contacts on the Home Screen
If you want Lync contacts to display on your
phone’s Home screen, you must pin them as
Frequent Contacts in your Lync client
application on your computer. You can still
access all your other Lync contacts from your
phone by pressing the Contacts soft key.
Contacts display alphabetically in your Lync contact list.
You can add as many Lync contacts as you like until the
maximum number of contacts for your phone is reached,
as shown next.
Table 3: Maximum Number of Contacts Permitted
Phones
No. of
Contacts
VVX 500
SpectraLink 8400 Series
200
All other phones
100
Your phone will display any groups you create in your
Lync client on your computer.
Figure 6: Viewing Groups on VVX 500
Note: Groups on Your Phone
You cannot create new groups or delete
existing groups on your phone.
You cannot move contacts from one group to
another on your phone.
Adding Contacts to Microsoft Lync
You can manually add contacts to your phone’s Lync
contact list.
To add a Lync contact on your SpectraLink 8400 Series
handset:
• Select the Contacts/Call Lists icon on the home screen
and press OK.
• Select Contacts and press OK.
• Press the Edit and Add soft keys to add new Lync
contacts.
• Enter the contact’s user name and press the Submit
soft key.
Figure 7: Microsoft Lync Contact List on SpectraLink 8400
Series
To add a Lync contact on your VVX 500 phone:
• If available on the Home screen, press the Contacts
soft key; otherwise press the Menu key, and select
Settings > Features > Presence > Contacts.
• Press the Add soft key.
• Enter the contact’s user name and press the Submit
soft key.
Figure 8: Microsoft Lync Contact List on VVX 500