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Troubleshooting
The Remote Control Doesn't Work
Something might be between the remote and the remote sensor on the component. Make
sure there is a clear path.
Maybe batteries in remote are weak, dead, or installed incorrectly. Put new batteries in the
remote.
You might need to reset the remote: remote batteries and press the number 1 button for
at least 60 seconds. Release the 1 button, and replace the batteries.
Make sure remote is in the correct mode (TV or DVD).
Problems with V-Chip/Parental Controls
The rating limits don't work
You must activate the settings.
I don't remember my password and I want to unlock the TV
If you forget your password you can reset it. Enter 0358 as the password and then
change it to a new one.
DVD Problems
Can't advance through a movie
You can't advance through the opening credits and warning information that appear at the
beginning of movies because the disc is programmed to prohibit that action.
The invalid icon appears on screen
The feature or action cannot be completed at this time for one of the following reasons:
The disc's software restricts it.
The disc's software doesn't support that feature (e.g., angles).
The feature is not available at the moment.
You've requested a title or chapter number that is out of range.
The picture is distorted
The disc might be damaged. Try another disc.
If you're using forward or reverse buttons, it is normal for some distortion to appear while
scanning.
A screen save appears on the TV/DVD screen
Your player is equipped with a screen saver that appears on the TV after your player has
been idle for several minutes. To make it disappear, go to the General Setup Page menu
and turn the Screen Saver feature to off.
Subtitle and /or audio language is not the one selected from the initial
setting
If the subtitle and/or audio language does not exist on the disc, the initial settings will not
be seen/heard. The disc's priority language is selected instead. Set the subtitle and/or
audio language manually through the DVD player's menu.
Troubleshooting