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Troubleshooting
Troubleshooting
Most problems you encounter with your TV/DVD can be corrected by consulting the following
troubleshooting list.
TV Problems
TV won't turn on
Press the POWER button.
Make sure the TV is plugged in.
Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in some-
thing else.
Something might be wrong with your remote control. Press the POWER button on the
front of the TV. If the TV turns on, check the remote control solutions on page 21.
Button don't work
If you're using the remote control, press the TV button first to make sure the remote is in
TV mode.
Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.
TV turns off unexpectedly
Sleep timer might have been activated.
Electronic protection circuit may have been activated because of a power surge. Wait 30
seconds and then turn on again. If this happens frequently, the voltage in your house may
be abnormally high or low. Unplug the TV and wait five minutes, then plug it in again.
Blank screen
Try another channel.
No sound, picture okay
Maybe the sound is muted. Try pressing the volume up button to restore sound.
Can't select certain channel
Channel may be blocked or not approved through the V-CHIP (Parental Control).
Noisy stereo reception
Maybe a weak station. Access the SOUND menu (see page 7), highlight MODE and then
choose MONO.
No picture, no sound but TV is on
Maybe the signal type (SOURCE) is set wrong. Go to page 8 for detailed instructions.
The channel might be blank- change channels.
If in DVD mode, press TV, then the INPUT button twice for the CABLE or AIR channels.
Sound okay, picture poor
Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
Try adjusting sharpness function to improve weak signals.
Black box appears on the screen
Closed caption might be on.
Troubleshooting