My network printer does not print
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My network printer does not print
• Make sure the printer power is on.
• Check the printer status.
• Make sure the network is operating properly.
See the network documentation, or contact your network support person if you are not sure
that your network is operating correctly.
• Make sure the printer driver is installed on the computer from which you are sending the print
job.
Note: The printer driver must be installed on each computer that uses the network printer.
• Make sure the correct printer port is selected.
• Restart the computer.
• Uninstall and then reinstall the printer software.
If the printer still does not print, see the printer documentation for help.
• Make sure there is not a problem with the printer itself.
Attach the printer directly to the computer with a USB cable, and perform a local printer
installation. If you are able to print when the printer is directly attached, there may be a
problem with the network. See the network documentation, or contact your network support
person.
