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8-22
Troubleshooting
Cardinal U/G
Rev. C
A5 size CHAPTER8.FM
11/6/98 Pass 0
L
Proof Sign-off:
Kimura _______
Nishi _______
Hoadley _______
You may not be using the
correct type of paper for your
printer.
If the surface of your paper is too
rough, printed characters may appear
distorted or broken. EPSON special
paper or smooth-high-quality copier
paper is recommended for best
results. See Chapter 3 “Paper
Handling” for information on
choosing paper.
The paper path inside the
printer may be dusty.
Clean internal printer components by
printing three pages with only one
character per page.
If the problem persists, replace the
photoconductor unit. See “Replacing
the photoconductor unit” on page 7-
14.
Missing areas on printed image
Cause What to do
Your paper may be moist or
damp.
Printing is sensitive to moisture
absorbed by the paper. The higher
the moisture content in the paper,
the lighter the printed output. Do
not store paper in a humid or damp
environment.
You may not be using the
correct type of paper for your
printer.
If the surface of your paper is too
rough, printed characters may appear
distorted or broken. EPSON special
paper or smooth-high-quality copier
paper is recommended for best
results. See Chapter 3 “Paper
Handling” for information on
choosing paper.