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Cleaning
Use a soft dry cloth to clean your AV230 XL enclosure and optics. The
provided cloth carry pouch works well for cleaning. Do not use liquid or
spray-on cleaners or paper tissues for cleaning your video eyewear.
Troubleshooting
The video eyewear will not turn on.
• Remove and reinsert the battery, ensuring it is properly seated.
• Replace the battery with one fresh from a sealed package.
The product turns off immediately after I turn it on.
• Replace the battery.
There is no audio in one or more earphones.
• Ensure the earphones are fully plugged in.
Unplug the earphones and plug them back into the viewer’s temples to
ensure a good contact.
Should I remove the battery from the AV230 XL if it will be sitting unused
for an extended period of time?
• Yes.
Why am I not achieving the rated battery life?
• The power profile of batteries varies by type. Name brand alkaline or lithium
batteries are recommended for this device.
• Excessive time may have elapsed between when your battery was
manufactured and when it was put into service, resulting in a partially
reduced charge. Battery storage conditions will also affect a batteries
charge.
• That time may vary based upon display settings. Excessive brightness will
consume additional power and shorten battery life.
Will the Vuzix AV230 XL work with an iPhone?
• Yes. When you connect the Vuzix AV230 XL, your iPhone will notify you and
present you with the option to go into Airplane Mode, which turns off the
communication capability of the iPhone while it’s connected. This means that
you’ll avoid potential audio interference, but you’ll be unable to make or
receive calls. If you choose not to enter Airplane Mode, you can make and
receive calls, but you may experience some audio interference.
Where can I find additional troubleshooting information or answers to
questions not covered here?