Microsoft Chatpad Video Gaming Accessories User Manual


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7
TROUBLESHOOTING
If you encounter problems, try the
possiblesolutionsprovidedbelow.
Keypad Uses Incorrect
Language Set
TheChatpadkeypadispre-congured
foraspecicsetoflanguage
characters. To determine the language
set for your Chatpad, see the sticker
ontheundersideofthedevice.
Keypad Doesn’t Work
Make sure Chatpad is connected
securely to your controller.
Voice Chat Doesn’t Work
Make sure your headset connector is
plugged in securely and that
Chatpad is connected securely to
your controller. Check the mute
button on the headset control to
make sure the microphone is on.
Make sure that the mute function in
the Xbox 360 console is not
activated.Conrmthatyouare
properly signed into Xbox LIVE and
thatFamilySettingsorprivacy
settingsarenotpreventingvoice
communication.
IF YOU NEED MORE HELP
Go to www.xbox.com/support or call
XboxCustomerSupport:
UnitedStatesandCanada:
1-800-4MY-XBOX(1-800-469-9269)
TTYusers:1-866-740-XBOX
(1-866-740-9269)
Do not take your Xbox 360 console
or its accessories to your retailer for
repairorserviceunlessinstructedto
do so by an Xbox Customer Support
representative.
!
Do Not Attempt Repairs
Do not attempt to take apart,
service,ormodifytheXbox360
console, power supply, or its
accessories in any way. Doing so
could present the risk of serious
injuryordeathfromelectric
shockorre,anditwillvoid
your warranty.
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