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• To save your pictures from any of the
studios or spin art, insert a USB flash
drive (not included and sold separately)
into the USB port on the back of the base.
Saving Pictures
• Press the save button on the base.
• This will save a bitmap (.bmp) file on your
USB flash drive.
• Remove the USB flash drive from the
base and insert it into the USB port on
your computer (not included and
sold separately).
• Open the file on your computer with any
picture viewing program to view and print
your pictures.
Problem Cause Solution
No image on TV TV or VCR/DVD player is
not set to the proper input
Change the TV or VCR/DVD player’s mode to
INPUT or VIDEO IN.
Press the channel down button on your TV
or VCR/DVD player to change to a channel
below channel 2.
Consult your TV or VCR/DVD player’s
instruction manual.
Batteries in the base are
weak or exhausted
Replace the batteries in the base with four,
new “AA” (LR6) alkaline batteries.
Base timed out
(sleep mode)
The base times out after several minutes
of inactivity. Press any button to turn it
back on.
No wireless connection
between the base and the
wireless remote
Make sure you have a clear path between
the wireless controller and the base. Do not
place the base in a closed cabinet.
The wireless controller is not aligned with
the sensor on the base. Move the sensor up
or down/make sure the wireless controller is
in front of the sensor.
Images on TV look grainy
or lose color
Batteries in the base are
weak or exhausted
Replace the batteries in the base with four,
new “AA” (LR6) alkaline batteries.
Base is not responding
to actions from wireless
controller
Signal from wireless
controller to the base may
not work properly if there is
bright light behind you
Dim the lights behind you. Or use over-head/
side lighting when possible.
Interference from other
remote controllers
Do not use other remote controllers at the
same time as you are using this toy.
Batteries in the wireless
controller are weak or
exhausted
Replace the batteries in the wireless
controller with three "AAA" (LR03)
alkaline batteries.
Wireless controller is not
pointing towards the base
Make sure the transmitting tip (brush end)
on the wireless controller is pointed towards
the sensor in the base.
Image is stretched or
distorted on a wide
screen TV
TV aspect ratio
set incorrectly
This product is designed for use with a 4:3
aspect ratio (display setting) and you should
see black bars on the sides of the image. For
best picture, do not use a 16:9 aspect ratio
(stretched) wide screen setting. For more
information on changing this setting, refer to
your TV owner's manual.
Troubleshooting
• From your computer, locate your flash drive.
Hint: The picture files are compatible on
a PC or Mac.
• Double-click on the flash drive to open it.
Then, locate and double click on the
Splatster folder.
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