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Troubleshooting
• Inspect the ends of the memory cards for dirt or material
closing a hole. Clean the contacts with a lint-free cloth and
small amounts of isopropyl alcohol.
• If errors persist, replace the memory card.
If no icon appears when a card is inserted into the reader
(Mac operating systems), check the following:
• The card may have been formatted in Windows FAT 32
format. Using a PC or digital device, reformat the card using
the OS X-compatible FAT or FAT16 formats.
If you get an error message when installing the card reader
software, check the following:
• Make sure that your card reader is connected to your
computer.
• Make sure that only one card reader is connected to your
computer. If other card readers are connected, unplug them
before installing the software.