Filter
Top Products
34
Troubleshooting
The mouse is lost when I switch to a different port.
• Tighten any loose cable connections.
• If you are using a mouse driver that was included with your mouse, uninstall it
and install the standard Microsoft mouse driver.
• If the server is coming out of standby mode, allow up to one minute to regain
mouse function.
• De-activate power-management schemes on the PC with which you are
experiencing problems.
The mouse is not detected at boot up.
• Check the cables and make sure that they are inserted correctly.
The server boots up, but the mouse does not work.
• Try booting the problem computer while the port is selected and wait until the
operating system loads before switching away to another computer.
When I switch from one port to another, mouse movement is
completely erratic
• Make sure you do not have more than one mouse driver installed. Make sure
that the driver is either for a standard PS/2 or USB mouse, or a Microsoft
server-compatible PS/2 or USB mouse.
• Make sure you do not have any mouse drivers loaded in your “CONFIG.SYS”
or “AUTOEXEC.BAT” files.
• Avoid moving the mouse or pressing the mouse button when switching ports
on the LCD Rack Console.