Zebra S400 & S600 User’s Guide 45
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If the printer operates in an abnormal fashion, consult the troubleshooting
table below. The printer diagnostics following the troubleshooting table
may also help you to determine the problem.
The troubleshooting of some problems may be beyond the abilities of the
operator. In these cases, call a service technician to perform additional
troubleshooting and repair procedures.
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Symptom Diagnosis Action
No LEDs turn on.
No AC power
applied to the
printer.
Ensure the AC power cable is connected to
a working voltage source.
Faulty AC power
fuse.
Replace the fuse.
No voltage available
from the internal
power supply.
Call a service technician.
Printer locks up with all LEDs on when
running the Power-On Self Test.
Hardware failure. Call a service technician.
CALIBRATE LED off but all other LEDs
on.
Boot-block CRC
error.
Call a service technician.
CALIBRATE and POSITION LEDs off
but all other LEDs on.
DRAM error. Call a service technician.
CALIBRATE, POSITION, and
DARKEN LEDs off but all other LEDs
on.
Firmware
decompression
error. Call a service technician for instructions on
how to download and install firmware.
CALIBRATE, POSITION, DARKEN,
and DATA LEDs off but all other LEDs
on.
Firmware error.
CALIBRATE, POSITION, DARKEN,
DATA, and PAUSE LEDs off but all
other LEDs on.
Firmware error.
