126 Zebra ZXP Series 8 Card Printer with Laminator P1013372-001 Rev. A
Troubleshooting
OCP Error Messages
SYSTEM NOT READY A problem was detected during printer
start-up.
a. Power cycle the printer.
b. Contact Zebra Technical Support.
TOP LAMINATE FEED • Top laminate cartridge is not installed
properly.
• Cartridge is not removed when that
side of the card is not being laminated.
• A mis-cut piece of laminate (rare) is
obscuring the media sensor.
• Remove, reposition, and re-install the
top laminate cartridge.
• Remove the top laminate cartridge.
• Remove the mis-cut piece of
laminate.
TOP LAMINATE OUT The top laminate has run out. Load new roll of laminate.
TOP LAMINATE
REGISTRATION
• Improperly prepared registered
laminate.
• Media misfeed.
• Patch length improperly set.
Unexpected end of laminate roll
detected.
Remove and recut laminate in the
center of the index notch, re-install,
and retry.
TRANSFER ERROR A problem was detected during the
transfer process (print ribbon to film).
Contact Zebra Technical Support.
ERROR MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION