Section 6 Ice Dispensing Troubleshooting
6-3
Problem: Dispenser crushes ice as it dispenses
Problem Possible Cause To Correct
Dispenser crushes ice as it
dispenses.
The ice in the bin is not the
proper size and type?
Is the ice being used a full size
piece of ice, i.e., are cubes full,
not shallow, etc.?
Replace ice with acceptable type.
Adjust ice machine to make a
good, complete, not hollow piece
of ice.
Problem: Ice continues to dispense or dispenses by itself
Problem Possible Cause To Correct
Is the agitation timer set
properly?
Timer should agitate for two
seconds every four hours.
Adjust or replace timer if
necessary. See page 7-1.
Is the ice door opening fully
when the dispenser operates?
The ice door should open a
minimum of 1.5 inches (3.8 cm).
Adjust the door to minimum or
larger opening.
Does ice continue to dispense
after the cup has been pulled
away?
Does the gearmotor continue to
run during this time?
Microswitch may be sticking.
Check and clean the microswitch
and linkage to the microswitch.
Replace microswitch if
necessary.
Does the ice dispense by itself
without anyone around the
dispenser?
Does the dispenser do this at
regular intervals?
Check the agitation timer.
Adjust the timer to two seconds
on time and four hours off time.
Also check to see if timer has a
short.
