2 Remove the jammed media.
Depending on the media location, pull the
media either up or down.
3 Close the duplex rear door. Make sure it snaps
into place.
4 Touch Continue.
23x and 24x jams
1 Open the MFP paper tray, and remove any
jammed media.
2 Open the duplex tray.
To remove the media, pull up.
3 Open any optional trays beginning at the top,
and remove any jammed media.
Pull the print media either up or down. If it does
not pull easily one way, try the other way
4 If you have an optional 2000-sheet feeder, open
the front door, press the elevator button to lower
the tray, remove the jam, and make sure the
stack of print media is neat and aligned.
5 Touch Continue.
