THE PRINTER WILL BE MOVED TO A REMOTE NETWORK
• It is not necessary to access the wireless network from the Wireless Networks list if the setup and security
information for that network is correct.
• Continue setting up the printer. It will join the remote network when it is moved within proximity of that
network:
1 Select I want to enter a different network.
2 Click Next, and then complete the required network information.
Note: The Wireless Setup Utility will report that the setup was unsuccessful on the last screen, but the printer will
be configured correctly for the remote network. To avoid viewing this screen, use the Advanced installation method
and select Do not verify the printer can join the network (for remote installations).
THE PRINTER OR INSTALLING COMPUTER IS TOO FAR AWAY FROM THE ACCESS POINT
• Move the printer and/or the computer closer to the access point.
• Add another access point if wireless coverage is necessary in a new area.
THE WIRELESS NETWORK IS NOT FUNCTIONING
Confirm that the network equipment is functioning properly:
• Attempt to connect to other resources on the network.
• Try pinging or logging on to the access point.
Note: If you are unable to communicate with devices on the wireless network, there is a problem with either the
configuration of the computer or the wireless network. Contact your system support person, or refer to your access
point documentation for assistance.
THERE IS RF (RADIO FREQUENCY) INTERFERENCE BETWEEN THE WIRELESS
ACCESS
POINT AND THE INSTALLING COMPUTER
Limit the sources of RF interference between the wireless access point and the installing computer by rearranging
the network and items in the signal path. Sources of RF interference include:
• Microwave ovens
• Cordless phones
• Ham radios
• Bluetooth devices
• Garage door openers
• Security cameras
Note: Changing the wireless channel that the access point broadcasts on can help resolve interference issues.
Troubleshooting wireless setup
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