iDrive Portable 20GB HDD
User’s Manual
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Contacting I/OMagic
If you experience problems with this I/OMagic product and you cannot find an
answer in the previous troubleshooting sections, you can contact I/OMagic’s
Technical Support Staff. Please have the following information ready when
you call:
• The name of the product you are having problems with.
• The operating system and processor (CPU) you are using.
• A detailed description of the problem.
You can contact I/OMagic’s Technical Support staff at the following numbers:
• Phone: (714) 953-0675 (M-F 8:00AM – 5:00PM PST)
• Internet: http://www.iomagic.com (Go to the technical support
section and fill out support form.)
Register Your I/OMagic Product
Please take the time to send in your registration card. The series of numbers
under the bar code is the serial number.
• Go to http://www.iomagic.com and click on the “register” button.
This is actually the fastest way to receive the latest I/OMagic product
information and updates. Again, we would like to thank you for buying
I/OMagic products.