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How Do I Find the Product ID, Model ID
and Serial Number of My HP iPAQ?
The Model ID and Serial Number for your HP iPAQ can be found
on the label under the battery or in the Asset Viewer program. It is
recommended that you have this information available before
contacting HP Customer Support, particularly if you are calling
for in-warranty support.
Option A: Locating the Model ID and Serial
Number in HP Asset Viewer
To use Asset Viewer to locate the Model ID and Serial Number:
1. Tap Start > Settings > System tab > Asset Viewer.
2. To locate the Model ID, tap System.
3. To locate the Serial Number, tap Identity.
Note: You can also use Asset Viewer to obtain your HP iPAQ
ROM version information.
Option B: Viewing the label
To find the label under the battery to locate the Model ID and
Serial Number:
1. Push up on the latch located on the back of the device.1.
2. Pull the side of the battery away from the device 2.
