Troubleshooting 64
General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not correct the problem, use the following flowchart.
Item See
1 "Symptom information (on page 58)"
2 "Loose connections (on page 59)"
3 "Service notifications (on page 59)"
4 The most recent version of a particular server or option
firmware is available on the following websites:
• HP Support website (http://www.hp.com/support)
• HP ROM-BIOS/Firmware Updates website
(http://h18023.www1.hp.com/support/files/server/u
s/romflash.html)
5 "General memory problems are occurring (on page 82)"
6
• Server maintenance and service guide, located on the
Easy Set-up CD, the support CD, or the HP website
(http://www.hp.com/products/servers/platforms
)
• "Hardware problems"
• Server maintenance and service guide, located on the
Easy Set-up CD, the support CD, or the HP website
(http://www.hp.com/products/servers/platforms
)
7
• Server maintenance and service guide, located on the
Easy Set-up CD, the support CD, or the HP website
(http://www.hp.com/products/servers/platforms
)
• "Hardware problems"
8
• "Server information you need (on page 95)"
• "Operating system information you need (on page 96)"
9 "HP contact information (on page 106)"
