B-2
Contacting Customer Support
❏ To email EPSON Technical Support:
http://www.epson.co.uk/support/email/
❏ For a full list of EPSON Customer and Warranty
Support services:
http://www.epson.co.uk/support/
Support via telephone
Our Customer and Warranty Support teams can be
contacted by calling 0870 163 7766 in the UK or 0044 0870
163 7766 from the Republic of Ireland. They can provide
the following services:
❏ Technical information on installing, configuring and
operating your EPSON products
❏ Arranging for faulty EPSON products to be repaired
within the warranty period
Before you call, please have the following information
ready:
Product model
Serial number of your product
(The serial number label is on the back of the product)
Brand and model of your computer
Driver software version
(Click the About button in your driver)
Operating System (for example, Windows 3.1/ 95/
98, NT 3.5/4.0, Mac OS)
Software application(s) that you normally use with
your product and their version number(s)
Pre Sales Enquiry Desk
Our Enquiry Desk team can be contacted by calling 0800
220546 in the UK or 1 800 409132 from the Republic of
Ireland, by faxing 01442 227271 in the UK or 0044 1442
227271 from the Republic of Ireland, and via Email at
info@epson.co.uk. They can provide the following
information:
❏ Pre sales information and literature on new EPSON
products (also available via our world wide web site at
http://www.epson.co.uk)
❏ Where to purchase genuine EPSON consumables,
accessories, and options
