TWIG User’s Manual 39
too. Walls or other obstructions will reduce the possible distances between wireless devices.
• Ensure the security password being used is correct.
6.2 Device doesn’t turn on
• You can not turn on the device when the battery charge is below the critical level, please charge the
battery.
• Press the RESET button on the top of the device and check if it is restarting is normally or not.
• Check if the charger is connected correctly.
6.3 Heat Issues
• When running multiple applications, using the screen on its brightest setting, or when being charged,
this device can get quite hot. This is normal and should not cause any inconvenience when in use.
6.4 System has anomalies and doesn’t work correctly
• Installing some third-party applications may cause the system not to operate correctly. Press the
RESET button and perform a system reset to resolve this issue.
6.5 Cannot set E-mail or registration application
• Ensure that the MID is connected to a Wi-Fi nenabled etwork and can connect to the Internet.
• Ensure you E-mail settings have been entered correctly for the account being accessed.
• Make sure your system time and local time are correct.
6.6 The stand-by time of the device is too short
• The duration of the lithium battery varies with environmental temperature changes and the service
conditions. If the environment temperature is too low or too high, the duration of the battery will be
affected. It is recommended to use this device at normal temperature.
• Battery life is dependent on usage. High volume, Wireless Internet, and the frequent use may
cause the battery to be drained at a higher rate.
6.7 No sound via earphone
• Please check if the volume setting is 0.
• Please check if audio file is broken, and try to play another audio file to confirm. If the audio file is
broken, it may cause severe noise or static.
