11
PROBLEM SOLVING
CAUTION: Turn off the switch and unplug the electrical cord before servicing.
Problem Cause Solution
Motor will not start Electric Plug • Push plug securely into outlet
• Try another outlet
• Check circuit breaker
Motor stops suddenly Thermal Cut Off • Refer to page 2
Does not clean the carpet or floor Filters • Clean or replace filters. Hint: If picking up fine dust, the filters may
not look dirty, but a fine substance tends to reduce suction when
it blocks the air flow through the filter(s). Pages 7-8.
Dust Cup • Empty dust cup. Check to ensure cup is properly seated and secured
with lever engaged. Hint: Be sure both top and bottom filters are in place.
Hose • Be sure hose adapter is secure on back of cleaner. Page 10.
• Remove any blockages from the hose that restricts the air flow. Page 10.
• Check to see that the end of the hose is firmly pressed into the hose
retainer in the hood of the vacuum. Page 10.
• Check base hose and long hose. Page 10.
Belt • Replace a broken, cut, loose or out of shape belt. Page 9.
Brushroll • Clean hair and thread from bristles and end cap area.
• Replace brushroll if bristles are worn. Page 9.
No suction at the end of hose Hose Adapter • Be sure hose adapter is secure. Page 10.
Filters • Clean or replace filters. Hint: If picking up fine dust, the filters may
not look dirty, but a fine substance tends to reduce suction when
it blocks the air flow through the filter(s). Page 7-8.
Hose • Remove any clogs from hose that restricts the air flow. Check base
hose and long hose. Page 10.
Dust Cup • Empty dust cup. Check to insure cup is properly seated and secured
with lever engaged. Hint: Be sure both top & bottom filters are in place.
Page 7-8.
Noise from the brushroll area Brushroll • Remove hood and clean debris or items from the brushroll area.
Page 9.
Belt • Replace a broken, cut, loose or out of shape belt. Page 9.
Cleaner is hard to push Cleaner Height Setting • Put handle in operating position. Tilt the cleaner back to raise the
front wheels off the floor.Then turn the knob to a higher setting.
Belt • Replace a broken, cut, loose or out of shape belt. Page 9.
Cleaner height knob will not turn Cleaner Height Setting • Hint: Put handle in operating position. Tilt the cleaner back to
raise the front wheels off floor.Then turn the knob. Page 6.
Missing parts •
Call Electrolux on 08706 055055. Have the model and serial numbers
ready when you call. See rating plate beneath the cleaner.
Questions •
Call Electrolux on 08706 055055. Have the model and serial numbers
ready when you call. See rating plate beneath the cleaner.
