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QUICK REFERENCE
Cisco Unified IP Phone
User Guide for
Cisco Unified
Communications
Manager 8.6
(SCCP and SIP)
For Cisco Unified IP Phone 7962G,
7942G, 7961G, 7961G-GE, 7941G, and
7941G-GE
Softkey Definitions
Phone Screen Icons
Button Icons
Common Phone Tasks
Softkey Definitions
AbbrDial Dial using a speed-dial index
number
Answer Answers a call
Back Returns to previous Help topic
Barge Adds you to a call on a shared
line
CallBack Receive notification when a busy
extension becomes available
Cancel Cancels an action or exit a screen
without applying changes
cBarge Adds you to a call on a shared
line and establish a conference
CFwdALL Sets up/cancels call forwarding
Clear Deletes records or settings
Close Closes the current window
ConfList View conference participants
Confrn Creates a conference call
Delete Removes characters to the right
of the cursor when using EditDial
Details Opens the Details record for a
multiparty call in the Missed
Calls and Received Calls logs
Dial Dials a phone number
DND Turns on/off Do Not Disturb
(DND)
EditDial Edits a number in a call log
EndCall Disconnects the current call or
the current intercom call
Erase Resets settings to their defaults
Exit Returns to the previous screen
GPickUp Answers a call that is ringing in
another group or on another line
Common Phone Tasks
View online help on
the phone
Press .
Place a call Lift the handset or press
the speakerphone or
headset.
Redial a number Press Redial. Or press
the Navigation button
while on hook to see
your Placed Calls log.
Switch to the handset
during a call
Pick up the handset.
Switch to the speaker
or headset during a call
Press or , then
hang up the handset.
Mute your phone Press .
Use your call logs Press to choose a
call log. To dial,
highlight a listing and go
off hook.
Edit a number Press EditDial, << or >>.
Hold/resume a call Press Hold or Resume.
Transfer a call to a new
number
Press Transfer, enter the
number, and then press
Transfer again.
Place an intercom call Press intercom button,
enter a number if
necessary, and speak
after you hear the tone.
Start a standard (ad
hoc) conference call
Press more > Confrn,
dial the participant, then
press Confrn again.
