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Troubleshooting
section
6
Keyboard
The computer does not detect a keyboard and I get a keyboard
error reported at boot up.
• Check that the keyboard cable between the PRO2 PS/2 and the
computer is completely connected. Tighten any loose connections.
• Try using a different keyboard.
• Try connecting the computer to a different port.
• If you are using the keyboard software that was included with your
keyboard, uninstall it and then reinstall the standard Microsoft
keyboard driver.
Mouse
The mouse is lost when I switch to a different port.
• Check that the mouse you are using is connected properly to the
Console of the PRO2 PS/2.
• If you are using a mouse driver that was included with your mouse,
uninstall it and install the standard Microsoft mouse driver.
• Disconnect and reconnect the mouse cable attached to the channel
with which you are experiencing problems to re-synchronize the
mouse connection.
• Make sure the mouse works when directly plugged into the
computer.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• De-activate power-management schemes on the PC with which you
are experiencing problems.
• Try a different mouse.
