5 Troubleshooting
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• Check that relevant switches and jumpers on the drive are set
correctly.
• Check that drive is properly configured.
• Check that onboard IDE controller is enabled in the BIOS setup.
ODD tray cannot be ejected.
• Insert the tip of a paperclip into the small hole on the ODD drive.
Slowly pull the tray out from the drive until the tray is fully
extended then remove the disc.
ODD drive cannot read a disc.
Do the following:
• Make sure you are using the correct type of disc.
• Make sure the disc is properly seated in the drive.
• Make sure the disc is unscratched.
• Make sure all cables are connected to the ODD.
Hard drives are not recognized.
• Make sure the drive is not disabled in the BIOS setup.
• Make sure the drive is connected correctly and the power cable is
plugged to the power supply.
• Make sure the drive is compatible.
• Make sure that you have not exceeded the power budget for the
server.
• If using SCSI drives, verify that each SCSI ID numbers is unique on
the SCSI bus. Refer to the drive documentation for details on
setting the SCSI ID for your drives.
• If using IDE drives, verify that the master/slave settings are set
correctly. Refer to the drive documentation for details on setting
the master/slave settings.
