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GUARANTEE
GUARANTEE FOR CONSUMERS IN UK & EIRE
Thank you for buying this Product. We hope that you enjoy using it.
The term "Product" means the PlayStation
®
3 computer entertainment system ("the
PS3™ system") and any official PlayStation
®
3 peripherals supplied in the box with
the PS3™ system. The system software pre-installed in the PS3™ system or
subsequently provided via updates or upgrade releases is licensed to you, not
sold, and is for use only as part of the PS3™ system. The terms of such system
software licence are at http://www.scei.co.jp/ps3-eula.
This Guarantee does not cover your data, any separate software or PlayStation
®
games whether or not packaged or included with the Product, or any PlayStation
®
accessories or peripheral devices that are not manufactured by or for SCEE.
This Guarantee is given to you, the first user of the Product. It is personal to you
and cannot be used by anyone else.
Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that this Product is
free from defects in materials and workmanship that result in Product failure
during normal usage in accordance with the terms set out in below and will, for a
period of 1 (one) year from the date of original purchase, repair or (at SCEE’s
option) replace any component part of this Product, free of charge, where it is
faulty due to defective materials or workmanship. Replacement will be with a new
or refurbished component or unit, at SCEE’s option, which is guaranteed for the
remainder of the original Guarantee Period.
This Guarantee is in addition to your statutory consumer rights (under applicable
law) and does not affect them in any way.
This Guarantee is given to you as first user by Sony Computer Entertainment
Europe Ltd of 10 Great Marlborough Street, London, W1F 7LP, United Kingdom.
IMPORTANT
1. If you need to claim under this Guarantee, please call your local Customer
Service helpline (listed in the PlayStation
®
3 software manuals) for return
instructions.
2.
Where SCEE has put this product on the market in the European Economic
Area or Switzerland, this Guarantee is valid in all EU Member States plus
Switzerland, Norway, Iceland and Liechtenstein, provided:
i.
the original sales receipt or invoice or other proof of purchase (indicating
the date of purchase and retailer’s name) is presented together with the
defective Product within the Guarantee period (and has not been altered or
defaced since the date of original purchase); and
ii.
the Guarantee seal and the serial number on the Product have not been
damaged, altered, defaced or removed.
3.
SCEE may elect at its option to repair or replace the Product with a new or
refurbished component or unit.
4.
Repair or replacement will involve installation of the latest software or firmware
updates for the Product.
5.
When arranging for warranty service under this Guarantee, our Customer
Service helpline will discuss with you whether you should leave the hard disk
drive ("HDD") included in the PS3™ system on purchase inside the PS3™
system, or remove and retain the HDD prior to the return of the system for
warranty service.
6.
If the PS3™ system is returned with the HDD for warranty service, repair or
replacement of the Product will involve reformatting of the HDD. This is the
quickest form of warranty service we can offer.
7.
If the PS3™ system is returned without the HDD for warranty service, we will
where possible ensure the repaired or replaced unit has the same unique
internal identification as the returned PS3™ system. Please note this form of
warranty service will take longer than the service described in the previous
paragraph. If for any reason we are unable to rewrite the original system ID
and you wish to receive warranty service, you will need to reformat your HDD
before you are able to use it with your repaired or replaced PS3™ system.