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Unable to hear sound.
Unable to connect to the
gaming console.
Sound only plays from one
speaker.
No sound will play from the
G-Flex.
Missing or broken cables or
mini adapters.
Problem Possible Cause Solution
The RCA audio cables are not
connected properly.
The batteries are old or not
installed properly.
Cables are incorrectly connected.
Your video game console has a
coaxial cable instead of an RCA
audio cable.
RCA cables are incorrectly
connected.
Audio/video device has a single
MONO audio output (a common
problem when connecting to an
older TV or VCR).
RCA audio cables are incorrectly
connected.
Check the connection on your audio/video device. The RCA cables should be
connected to the AUDIO OUTPUT jacks. Check the connection on your rocker.
The RCA cables (red and white) must be in the input jacks.
Check to make sure the batteries are working. The power light on the control
panel should be on when batteries are installed correctly and have a full
charge.
Check that the console’s RCA audio cables are connected to the G-Flex’s RCA
audio cables (red to red and white to white).
Check that the G-Flex RCA audio cables (red and white) are connected to the
AUDIO INPUT jacks on the rocker.
Check that the console’s RCA video cable (usually yellow) is connected to the
input jack on the TV.
If your video game console has an RCA audio cable, then connect the RCA
audio cable extenders to the red and white audio cables from the video game
console. Connect the supplied RCA audio cable to the video game console’s
red and white audio cables and plug into the input jacks on the G-Flex.
Use the instructions provided by the video game console’s manufacturer to
hook up the video game console to an intermediary device (such as a TV,
DVD, VCR, satellite receiver, etc.). Your intermediary device must have
both a coaxial input jack (the standard jack for cable TV) and an RCA audio
output jack.
Purchase an RCA replacement cable directly from the console manufacturer.
Check that all RCA audio connections are correct – red to red, white to white.
If your audio source is mono only, as found mainly on older model TVs and
VCRs, an RCA “Y” adaptor (1 male to 2 male, not included) is needed to send
the signal to both speakers. Please note: the use of this type of adapter will
not produce a true stereo sound. For optimal performance, it is recommended
that you connect your G-Flex to stereo outputs only.
RCA audio cables (red and white) must be plugged into AUDIO OUTPUT jacks
in the source device (TV, VCR, etc.). If you are plugging the cables into the
jacks in the front of your TV, these are most likely AUDIO INPUT jacks.
Replace items immediately. Replacement cables and mini adapters can be
purchased at your local audio accessory dealer.
Need Help? Visit our website at www.pyramat.com, send an e-mail to service@pyramat.com
or call toll-free at 877-591-1012.
TROUBLESHOOTING GUIDE